A former company was more process-forward, but I believed in a perfect balance of people and process. One of our top performers excelled at executing the company playbook - but by turning off employees and partners, he actually probably cost the company more than he created.

people over process

5 - I believe that the foundation of a company is in good hiring for a team where everyone works together and feels good about the mission and each other. BUT I also believe that it is process that makes so much of the positive, productive, creative teamwork happen.